Shipping Information

COVID-19 UPDATE  – As on online trader we are able to supply.  Click and collect OR deliveries nationwide.  Stock availability may vary and courier deliveries are not as regular as in the past.  Thank you for your patience.

New Zealand customers

Freight charges for orders are calculated by weight and destination.

Orders meeting the advertised freight-free offer parameters* will have freight charges waived.  Any Rural Delivery and/or Dangerous Goods surcharges will still apply.

*Our Freight-Free offer advertised on our home page applies only to orders under 25kg Auckland, elsewhere under 15kg.

Pacific Islands customers

Goods are charged in NZ$ and shipped via Matson Shipping South Pacific on a monthly basis. International freight, domestic cartage and local taxes are charged directly to the customer via Matson Shipping (calculated by weight and dimensions, and value). All paperwork and dangerous goods declarations are managed by Pool Water Specialists on your behalf.

To order contact Ally at Pool Water Specialists by phone on +64 27 557 5072 or email her at ally@poolwater.co.nz